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How do I activate my reward?

You will receive your reward within 10 working days from your claim date (excluding Saturdays, Sundays, and public holidays).

a. Vouchers & eWallet credit (where applicable):

  • An email will be sent from our rewards partner which will contain a web link
  • Click on the link for your reward details and refer to the steps provided to complete your redemption
  • For Terms and Conditions and other information, please refer to the bottom of the web page
  • If you encounter an error when adding your reward into the merchant's platform, please reach out to that merchant directly for assistance

b. Prepaid credit:

  • You will receive an SMS to confirm the prepaid credit amount is added into your registered prepaid mobile number
  • If you have not received it, please contact the mobile phone service operator for further assistance

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