You should be receiving your reward within 10 working days - EXCLUDING Sat, Sun, and Public Holidays.
When your reward is processed and ready, you’ll receive another notification via email and/or SMS from our reward partner with your reward details, so be sure to check your inbox/spam/junk folders.
How to calculate 10 working days:
Please note that rewards redeemed cannot be cancelled or changed.
Milieu Surveys assumes no responsibility for any redemption that is misdirected to another person's account as a result of user's error.
If you did not receive your reward confirmation after 10 working days from date of reward redemption, please Contact Us with the following details:
1. Reward reference number
2. Type of reward
3. Reward redemption date
4. Mobile number