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Why am I not receiving surveys?

When you first sign up, there are a set of initial surveys for us to understand you better and ensure you are on your way to your first reward! This might be why you were receiving surveys more regularly.

Don’t worry, that’s normal. :)


On top of that, depending on the needs of our client partners, we will do our best to send over a survey every couple of days.

Some of our surveys have quotas and works on a first-come, first-served basis.


As you continue to complete surveys, your account will increase in its status level and you will get a points boost!

Silver: 10%

Gold: 20%

Platinum: 30% 


There will also be exclusive lucky draws and promotions for each respective tier!


Hence, we would suggest that you log into the app regularly so you don’t miss out in surveys along with fun polls on hot button topics and current affairs that are always available for you.

We also recommend that your app remains updated to the latest version to keep the surveys coming in!


If you have not received any surveys for over a week, please Contact Us so we may take a closer look at your registered account.

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